Frequently Asked Questions
Everything you need to know about your Bootlegger order.
How do you ensure the freshness of my order?
We use temperature-controlled packaging and express shipping for all perishable items to ensure they arrive at your door in peak condition.
Where do you ship to?
Currently, we ship nationwide. However, certain artisanal goods may have shipping restrictions based on your local state laws regarding food transport.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. If your order arrives damaged or incorrect, please contact us within 24 hours for a full refund or replacement.
Are your products organic or locally sourced?
We prioritize small-batch producers and local farmers. Each product page features a detailed 'Provenance' section outlining the origin and certifications of the ingredients.
Can I track my delivery in real-time?
Yes, once your order is dispatched, you will receive a tracking link via email and SMS to monitor your delivery's progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay through our secure encrypted checkout system.